Frequently Asked Questions

What is a design+build firm?

A design+build firm is a full-service company that provides you with a turn-key process. We offer creative interior design services, and we provide the construction services for all building and installation work. We will design and then build your project – from beginning to end – saving you time, stress, and an average of 14 to 18% in cost. A key advantage of Design+Build is the ability for you to make tradeoffs before the project starts. As the customer, you are always in control of the budget.

Our lead carpenters are our full-time employees, not subcontractors. They are never over-extended, and have only one project to manage at a time – yours.

Homeowners who want accountability and continuity benefit greatly from this combination of services. You will never wonder who is responsible for any aspect of your project. You will never be required to find a part or service for yourself.

Does Absolute Kitchen & Granite only remodel kitchen and bathrooms?

We are experts in whole-home remodeling. From mudrooms to whole apartment remodels, our expert team of designers and builders are ready to tackle your next project. While we specialize in design+build projects for kitchens and baths, our stuff are skilled at bringing together living spaces that complement one another and that create continuity throughout your home.

How will remodeling affect the value of my home?

Many customers wonder what kind of payback they should expect on a typical kitchen or bathroom project. Remodeling magazine compiles this information annually per region in their Cost vs. Value Report. Take a look at the New York area here. In the 2014 report, homeowners recouped more than 87% of the cost for major kitchen remodeling and 74% for bathroom remodeling.

What area do you serve?

The Absolute Kitchen & Granite team has completed custom kitchens remodels, bathrooms and whole-home remodeling projects throughout Tri-State area, from Staten Island, New York City, Brooklyn, Queens, to Long Island and New Jersey.

We look forward to your visit to our Staten Island showroom!

I am ready to remodel my kitchen or bath. When and how do I start?

The first step is to carefully consider the reasons for remodeling your kitchen or bath, and what kind of financial investment you are able to make. By determining these important factors ahead of time, we will be better able to meet all of your goals.

It is never too early to start. The overall process can take between 3-9 weeks or longer, depending on many factors. So, if you have a time frame that you need to work within, you should give yourself as much time as possible to get the project done.

Look through design and kitchen magazines and collect all the pictures that appeal to you. Keep them in a folder, so we can review them together. This will help us develop a clear idea of your personal design style.

Make an appointment to meet with Adam in our showroom for a consultation. Once you do this you will be well on your way to a beautiful new kitchen.

The single most important decision you will make in the remodel process is the selection of a reputable design+buid firm. The right firm is critical to a smooth remodeling project that will result in a beautiful, functional design for years to come.

My budget is limited. Can I still use you?

Our first job is to help you arrive at a budget that will accomplish your goals. At Absolute Kitchen & Granite, we have done award-winning work even on small baths and modest remodel projects.

Our Personal Cost Analysis will show you the “good, better, best” materials and pricing options within the scope of your project. This analytic planning allows you to select a combination of price points that will make your new kitchen, bath or living space a reality.

We carry a wide range of products and offer stock, semi-custom and full-custom cabinet lines that fit most budgets. We are stone fabricators so we can have your countertops done in 3-days and on the budget.

How soon will I be enjoying my new kitchen?

There are two main factors that play a role in how long it will take to complete your kitchen

  1. The time required for you to make decisions, and
  2. Material lead times.

Here is a general break down of approximate time frames:

  1. Designing the space may take anywhere from 1-2 weeks
  2. Installation requires 2-3 weeks

The final length of time from design through completion may be between 3-9 weeks. Much of that time is devoted to the planning and design process, but is also largely impacted by the availability of custom pieces, like cabinets, or special order finishes.

Why work with Absolute Kitchen & Granite?

We have a passion for innovative design that is matched by our commitment to excellence. We guarantee careful attention to detail and very personalized service.

We offer the finest quality custom cabinetry and a broad array of unique products to produce truly personalized spaces.

Every member of our team is an experienced professional in their field and our lead carpenters and designers are employed by Absolute Kitchen & Granite – they are not subcontractors. Every one of our team members abides by a strict code of ethics.

Do you have architects on staff at Absolute Kitchen & Granite?

Yes and no. We do not have architects on staff, but we have relationships with top architects and architectural firms. We do have, kitchen designers, project managers, and various trade professionals on staff.

How experienced is your crew?

Professional achievement doesn’t stop professional development at Absolute Kitchen & Granite. We encourage all our employees to continue their education through industry courses, seminars, designations and licensing requirements.

All of our contractors and installers are licensed, insured, and the best in their field with decades of professional experience. Our Lead Carpenters are certified by the state of New York as Licensed Construction Supervisors. Some are Certified SEN Design Group Project Managers.

The environmental impact of our design and constructions projects is very important to us. As a result we often build to LEED specifications, ensuring that we’ve designed responsibly (Green Design) and that our client’s homes are energy efficient.

Will we provide references?

Absolutely. A major renovation to your home is a significant investment deserving careful research and a thorough investigation of work quality and customer satisfaction.

Never agree to a remodeling contract without checking multiple references and seeing work samples. We are always happy to provide them.

Many of our former clients have expressed enthusiasm about recommending us. We also have written letters of recommendation that we are proud to show to perspective clients. See a sample of what our customers have to say about Absolute Kitchen & Granite.

How do you charge for your services?

Your initial consultation with us at our showroom is free. This is our opportunity to listen to your ideas about the perfect kitchen or bath for your home. We encourage you to bring rough measurements, pictures of the current space and clippings from magazines.

Our first home consultations are free of charge as well. Usually our labor proposals are free too. There are exceptions to this last rule, however, which would be discussed with you during your free consultation.

All prices include the material, labor (if applicable), shipping, delivery and applicable taxes. We always provide firm, fixed pricing. The contract amount will never change unless you expand the scope of the project (e.g. replace a window) or if unforeseen pre-existing damage (e.g. water damage from a leaky pipe) is uncovered during the renovation.

What's the difference between a Proposal and an Estimate?

Many competitors give you an estimate, e.g. "it will be around $25,000." The problem with this approach is that it is just an estimate. It is not uncommon that, by the time you are done, you have actually spent two or even three times the original amount.

At Absolute Kitchen & Granite, we choose to work differently. We know our customers do not like surprises, and we don’t either. We never provide estimates. We only provide proposals. A proposal is a detailed design with all the materials selected and a corresponding exact price, down to the penny. We also know that our customers like options so you are able to make an educated choices of what ultimately works best for you. Our Personal Cost Analysis provides multiple options, each with a detailed design, material selection and an exact price.

What should I look for when hiring a design firm?

Ask yourself the following questions: "Can I work with this person for the next few months?",  "Will s/he return my calls promptly – even on a Sunday afternoon?",  "Can I trust him/her with my kitchen?"

Do your homework:

Look at the firm’s portfolio.

  • Check references. Look at completed projects.
  • Go with your gut!

Signs onf a reputable company:

  • staff members who listen to your needs,
  • your designer who will work within your budget,
  • firm, fixed pricing.

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